A: If children under 18 will be home, an adult must be present. Anyone home during the inspection will need to be alert/awake and dressed appropriately. If you are not home, please make sure all areas of your home are accessible. Pets and/or service animals will need to be kept safe in their own secure location prior to someone accessing your home as well. If this is not a kennel, you will need to have a person present so that we can inspect the entire home. We WILL sound alarms during the inspection and do not want to startle or alert your animals(s). Please provide details on where any animals will be and let us know if you will be home. A note on the entry door informing us of the presence/location of animals in very helpful as our managers take extra care in making sure animals are not let out during inspections.
For inspections only: If you have any storage, crawlspace or basement area that is accessible via a closet, floor hatch or something similar, please make sure you've cleared the area so that we can inspect these areas as well or we will have to return for a second inspection. We need access to mechanicals that are often located in these areas.
A fee may be assessed if we are unable to access the home, if your home is not prepared at time of scheduled inspection, and/or if we are required to return.
Please note that we will lock all doors upon leaving the home. If there are locks that don't work or that you don't use regularly we will still be locking them to make sure the home is secure when we leave. Please plan accordingly and make sure you have working keys to all doors with you.